Category | Information |
---|---|
Problem | Difficulty downloading purchased movies/TV shows despite payment and subscription. |
Common Issue | Missing download options on devices, especially Windows 10 PCs. |
Affected Platforms | Google Play Movies & TV, Google TV app, Microsoft Store (Netflix app). |
Device Compatibility | Mobile devices often work fine, while laptops/desktops have issues. |
Resolution Attempts | Contacting customer support for refunds, troubleshooting device settings. |
Content Removal | Movies purchased may become unavailable when removed from marketplace. |
Video Quality Limitations | UHD (Ultra High Definition) downloads may not be supported. |
Microsoft's Legacy Software | Windows Essentials (including Movie Maker) no longer officially supported. |
Workarounds | Unofficial sources offer older versions of Movie Maker. Use caution! |
Current Windows Video Editor | Windows 11's built-in Video Editor lacks features from the old Movie Maker. |